Cannot Purchase Tunes From iTunes Store ...

Since upgrading to iTunes 9.0 almost one month ago I've not been able to purchase a single tune from the iTunes Store.

Specifically; clicking on the Buy Song button against a desired tune, iTunes 9.0 tries to access the iTunes Store. However, an error popup message then consistently displays, reading: We could not complete your iTunes Store request. An unknown error occured (-9812). There was an error in the iTunes Store. Please try again later.

I initially thought there was an error with my installation of iTunes 9.0, hence I uninstalled and reinstalled it, without effect.

I've tried contacting Apple Support whose help has been nothing short of appalling! They continually send me links to tutorials and troubleshooting pages which do not address the issue I am experiencing. Equally, when speaking directly to their Support Operative they advised me they could only assist Mac users, not Windows users such as myself!!!!!!!!!!!!!!!

After further investigation, there appears to be a fundamental issues with iTunes 9.0, especially when running it on Windows based systems. Note the following links:

http://reviews.cnet.com/8301-13727_7-10353491-263.html
http://discussions.apple.com/thread.jspa?messageID=10380650

As a QA test,my colleagues and I installed iTunes 9.0 on three separate machines running Internet Explorer, Firefox and Safari browsers. NONE of the machines could contact the iTunes Store using iTunes 9.0 software!

Clearly iTunes 9.0 should not have been generally released until a full QA test had been performed and subsequently addressed this critical error.

Apple Support do not appear able to help me address this issue! Hence I do hope someone on this forum could advise me what I need to do to address this ongoing issue?

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