cant get into itunes store ...

its been over a week and i cant get into store the only thing i did was update to itunes 9,i have email the support team and they still cant figure out why.if i sign into my account i can get audiobooks,some podcast and itunes u will work but i can't buy music or tv shows or videos.i have turn off my firewall and antivirus i have macafee.i ran a test on my itunes this is what i got
any one have any idea why i cant get into the store thanks for any help,

Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Dell Inc. MM061
iTunes 9.0.1.8
QuickTime 7.6.4
FairPlay 1.5.18
Apple Application Support 1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)

iTunes Serial Number 2

Current user is not an administrator.
The current local date and time is 2009-10-02 15:54:33.
iTunes is not running in safe mode.

Video Display Information

NVIDIA, NVIDIA GeForce Go 7300








External Plug-ins Information ****








No external plug-ins installed.

iPodService 9.0.1.8 is currently running.
iTunesHelper 9.0.1.8 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.








Network Connectivity Tests ****








Network Adapter Information

Adapter Name: {0F901671-CD1B-482F-9D2C-369850EBCE8A}
Description: Intel(R) Wireless WiFi Link 4965AGN
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Fri Oct 02 15:46:47 2009

Lease Expires: Sat Oct 03 15:46:47 2009

DNS Servers: 192.168.1.1
192.168.1.1

Adapter Name: {BE469544-5255-4C3D-817D-BD5FEAF970A3}
Description: Broadcom 440x 10/100 Integrated Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969

Lease Expires: Wed Dec 31 19:00:00 1969

DNS Servers:

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-10-02 15:52:47.

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