Thursday, October 8, 2009

iTunes Store not Connecting ...

Hi, My iTunes diagnostic says that there are no connectivity problems, but when I try to connect to the store it loads forever and never actually does anything. At the top of the screen it says 'Connecting to iTunes Store...' How can I get it to actually connect?

heres my diagnostic info:
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
XPC___ SN85
iTunes 9.0.1.8
QuickTime 7.6.4
FairPlay 1.5.18
Apple Application Support 1.0
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)

iTunes Serial Number F6A3F235E3D2E31A

Current user is not an administrator.
The current local date and time is 2009-10-05 14:50:33.
iTunes is not running in safe mode.

Video Display Information

ATI Technologies Inc., RADEON 9250 Secondary (Microsoft Corporation - XDDM)
ATI Technologies Inc., RADEON 9250 (Microsoft Corporation - XDDM)
NVIDIA, NVIDIA GeForce 7300 GT
NVIDIA, NVIDIA GeForce FX 5600 (Microsoft Corporation - WDDM)
NVIDIA, NVIDIA GeForce FX 5700 (Microsoft Corporation - WDDM)








External Plug-ins Information ****








No external plug-ins installed.

Genius ID: 5029d460c334a96ca58c31595d687c91

iPodService 9.0.1.8 is currently running.
iTunesHelper 9.0.1.8 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.








Network Connectivity Tests ****








Network Adapter Information

Adapter Name: {837701B2-0613-4E1F-8A08-6D3F1C106A13}
Description: NVIDIA nForce Networking Controller
IP Address: 192.168.2.105
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Mon Oct 05 14:38:17 2009

Lease Expires: Tue Oct 06 14:38:17 2009

DNS Servers: 64.59.135.133
64.59.135.133
64.59.135.135
192.168.1.3

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is on.
iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-10-05 14:48:06.

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