Thursday, July 22, 2010

Paypay payments not showing up to seller

At least half of my last 13 bids won have had not had the payments show up to the seller. I have made the payments, and they are listed on paypal as completed transactions, with payment info. What is going on. eBay will then send me a email-notice that the seller has reported non-payment from me, the buyer. Then I must respond to the false stayments made by the seller because the paypal payment does not show up, they have bad accounting methods of tracking sales if they don't get a email from paypal or eBay, I then have to go to my paypal account and copy the transaction information showing that it was paid and credited to the seller. I risk having bad feedback or having eBay close-put a hold om my account. I have not had a responce from anyone. I have tried to post to the eBay paypal forum without sucess. Paypal has no easy to ask cuestions short of a phone call to them. The email forms have only predetermed subject and or questions. This sucks. Paypal and eBay should not allow this to happen. Customer service? NOT. IF this type of thing is not fixed I will have to not use paypal and or eBay!!!!! Joyce and Richard eBay bayers. PS: I use eCheck or USPS money orders. No credit cards that the sellers hate to use.|||Are you using eBay's checkout, or are you using Send Money? If this is happening to you a lot, it may be operator error. Anger is one letter short of Danger. Choose your words carefully.The words "eBay" and "logic" do not belong in the same sentence. KKC #21|||I had a simaler experience with paypal as a seller. I had a few items set up with an incorrect paypal account. I fixed it by advising my buyer to pull their payments out of the incorrect paypal account and then I invoiced them for the amount from my correct account. I did three sales like this within a 24 hour time span.|||momma*g The most likely answer for you is: Your sellers are not logging on to PayPal to look at their accounts to see if they have been paid. They are relying on email notifications and/or their My eBay pages for payment information. There is currently a major glitch going on and they aren't getting the emails. Advise your sellers to logon to PayPal for accurate payment information. IF you receive an Unpaid Item Dispute, simply respond in the dispute console that you have already paid and enter the PayPal transaction number. Do NOT reply to the email, you need to respond in the dispute console.|||chrishux and Rustic The buyer's PayPal account wouuld show payments to an incorrect email address as Unclaimed. Not Completed. Since the OP's show as Completed they have gone through to the seller's account and there is no email problem.|||momma*g If you do receive an Unpaid Item Strike, eBay will remove it on appeal. do not worry.|||IF the sellers are logging on to PayPal, and still not seeing the payments, have them check their balances for the dollar amount being added and have them call PayPal's toll free number. There is another glitch but it is much less common than the sellers simply not logging on.|||EBAY is having problems. I received a UPI message for a item on June 10. The item ended on June 5 and I made pay-pal payment on it within 22 hours of the closing of the auction. Yes they removed the UPI but I want them to get the problem fixed. I shoul have never received the message.|||. PS: I use eCheck or USPS money orders. No credit cards that the sellers hate to use.|||

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